Website Privacy Policy

This Website Privacy Policy governs the manner in which Vituity® (Vituity is the trade name for CEP America, LLC and each of its member partnerships, affiliates, and subsidiaries, MedAmerica, Inc. and MedAmerica Billing Services, Inc.) collects, uses, maintains and discloses information collected from users (each, a "User") of the vituity.com website ("Site"). This Website Privacy Policy applies to the Site and the information and services provided by Vituity on the Site. Vituity is committed to protecting the privacy of its Users and will take reasonable safeguards to protect all personal information we collect.

Personal information

 

Personal information means information that is individually identifiable. Information that has been de-identified or aggregated by Vituity or others is no longer personal information and is not covered by the terms of this Website Privacy Policy.

 

Vituity collects personal information from Users in a variety of ways, including, but not limited to when Users voluntarily provide it to us, register on the Site, subscribe to a newsletter or blog, respond to a survey, fill out a form, social plug-ins, or in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and phone number.

 

Data Retention

 

Vituity will retain personal information for as long as necessary to provide services, comply with legal obligations, and for any other legitimate and legal business purposes. The retention periods may vary based on criteria, user deletion of data, and other legal obligations.

 

Vituity may also collect personal information about Users when Users interact with our Site. Personal information may include browser name, type of computer, geolocation data, and technical information about Users’ means of connection to our Site, such as the operating system and the internet service providers utilized. In addition, personal information may include website traffic information such as the number of Users visiting our Site, language, settings, and usage data such as the specific pages Users visit and User website browsing patterns. Users may visit our Site anonymously and decline to supply personal information, except that doing so may prevent a User from engaging in certain Site related activities.

 

How we use collected information

 

Vituity collects and uses Users’ personal information for the following business purposes:

 

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site and for development and research.
    We may use feedback you provide to improve our products and services.
  • To send periodic emails and communications
    We may use the email address to respond to inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your personal information

 

Our policies prohibit the unlawful disclosure of personal information. We use physical and administrative safeguards to protect Users’ personal information in a secure manner. We impose standards in our data collection, storage practices, and security measures to protect against unauthorized access or disclosure of personal information stored on our Site. We also limit access to your personal information to those employees, agents, contractors and other third-parties who have a business need to know.

 

Sharing your personal information

 

We may share your personal information with our business partners and trusted affiliates for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your personal information with these third-parties solely for business purposes.

 

We may disclose your personal information in response to a subpoena, court order, or search warrant. We may also disclose personal information to report an event that may be a violation of the law or one that is related to protect the safety of an individual, maintain the security of our services, or for public safety reasons.

 

User Rights to Request Correction or Deletion

 

You have the right to request a correction of any inaccurate personal information and to delete personal information under certain circumstances, subject to exceptions. Email compliance@vituity.com to correct or delete.

 

Changes to this Website Privacy Policy

 

Vituity may update this Website Privacy Policy from time to time. When we do, we will post the new policy and revise the date at the bottom of this page. We encourage Users to frequently check this page to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of this Website Privacy Policy

 

By using this Site, you signify your acceptance of this Website Privacy Policy. If you do not agree to this Website Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Website Privacy Policy will be deemed your acceptance of those changes.

 

Limitations on Use by Minors

 

Vituity does not knowingly collect or solicit information from anyone under the age of 13 or allow anyone under the age of 13 to create accounts on our website or other platforms. If Vituity obtains actual knowledge that it has collected personal information through the Site from a person under thirteen (13) years of age, Vituity will use reasonable efforts to refrain from further using such personal information or maintaining it in retrievable form.

 

For job applicants, additional terms apply

 

Personal information that is collected includes details such as your name, address, date of birth, email address, phone numbers, your educational history, your employment history, and personal references.

 

Personal information that you enter will be used by and may be transmitted to internal departments and/or third-party service providers for the purpose of the administration, evaluation and management of your application for employment. The use and transfer of this personal information is only for the purposes outlined in this Website Privacy Policy and in compliance with all relevant laws, and when applicable, the California Consumer Protection Act of 2018 – Point of Collection Notice.

 

California Privacy Rights

 

If you are a California resident, please click here to view the additional privacy rights that are afforded to you through the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

 

Governing Law

 

This Privacy Policy and use and disclosure of your information is governed by U.S. law.

 

Contacting us

 

If you have any questions about this Website Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at: compliance@vituity.com or reach out to Emily Wang Zahn, SVP and Chief Compliance Officer and Chief Privacy Officer, Vituity.

 

Vituity

 

vituity.com

2100 Powell Street Suite 400
Emeryville, CA 94608

1-800-600-6339

compliance@vituity.com

 

Last updated: October 16, 2025

Personal information

 

Personal information means information that is individually identifiable. Information that has been de-identified or aggregated by Vituity or others is no longer personal information and is not covered by the terms of this Website Privacy Policy.

 

Vituity collects personal information from Users in a variety of ways, including, but not limited to when Users voluntarily provide it to us, register on the Site, subscribe to a newsletter or blog, respond to a survey, fill out a form, social plug-ins, or in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, and phone number.

 

Data Retention

 

Vituity will retain personal information for as long as necessary to provide services, comply with legal obligations, and for any other legitimate and legal business purposes. The retention periods may vary based on criteria, user deletion of data, and other legal obligations.

 

Vituity may also collect personal information about Users when Users interact with our Site. Personal information may include browser name, type of computer, geolocation data, and technical information about Users’ means of connection to our Site, such as the operating system and the internet service providers utilized. In addition, personal information may include website traffic information such as the number of Users visiting our Site, language, settings, and usage data such as the specific pages Users visit and User website browsing patterns. Users may visit our Site anonymously and decline to supply personal information, except that doing so may prevent a User from engaging in certain Site related activities.

 

How we use collected information

 

Vituity collects and uses Users’ personal information for the following business purposes:

 

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site and for development and research.
    We may use feedback you provide to improve our products and services.
  • To send periodic emails and communications
    We may use the email address to respond to inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your personal information

 

Our policies prohibit the unlawful disclosure of personal information. We use physical and administrative safeguards to protect Users’ personal information in a secure manner. We impose standards in our data collection, storage practices, and security measures to protect against unauthorized access or disclosure of personal information stored on our Site. We also limit access to your personal information to those employees, agents, contractors and other third-parties who have a business need to know.

 

Sharing your personal information

 

We may share your personal information with our business partners and trusted affiliates for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your personal information with these third-parties solely for business purposes.

 

We may disclose your personal information in response to a subpoena, court order, or search warrant. We may also disclose personal information to report an event that may be a violation of the law or one that is related to protect the safety of an individual, maintain the security of our services, or for public safety reasons.

 

User Rights to Request Correction or Deletion

 

You have the right to request a correction of any inaccurate personal information and to delete personal information under certain circumstances, subject to exceptions. Email compliance@vituity.com to correct or delete.

 

Changes to this Website Privacy Policy

 

Vituity may update this Website Privacy Policy from time to time. When we do, we will post the new policy and revise the date at the bottom of this page. We encourage Users to frequently check this page to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of this Website Privacy Policy

 

By using this Site, you signify your acceptance of this Website Privacy Policy. If you do not agree to this Website Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Website Privacy Policy will be deemed your acceptance of those changes.

 

Limitations on Use by Minors

 

Vituity does not knowingly collect or solicit information from anyone under the age of 13 or allow anyone under the age of 13 to create accounts on our website or other platforms. If Vituity obtains actual knowledge that it has collected personal information through the Site from a person under thirteen (13) years of age, Vituity will use reasonable efforts to refrain from further using such personal information or maintaining it in retrievable form.

 

For job applicants, additional terms apply

 

Personal information that is collected includes details such as your name, address, date of birth, email address, phone numbers, your educational history, your employment history, and personal references.

 

Personal information that you enter will be used by and may be transmitted to internal departments and/or third-party service providers for the purpose of the administration, evaluation and management of your application for employment. The use and transfer of this personal information is only for the purposes outlined in this Website Privacy Policy and in compliance with all relevant laws, and when applicable, the California Consumer Protection Act of 2018 – Point of Collection Notice.

 

California Privacy Rights

 

If you are a California resident, please click here to view the additional privacy rights that are afforded to you through the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

 

Governing Law

 

This Privacy Policy and use and disclosure of your information is governed by U.S. law.

 

Contacting us

 

If you have any questions about this Website Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at: compliance@vituity.com or reach out to Emily Wang Zahn, SVP and Chief Compliance Officer and Chief Privacy Officer, Vituity.

 

Vituity

 

vituity.com

2100 Powell Street Suite 400
Emeryville, CA 94608

1-800-600-6339

compliance@vituity.com

 

Last updated: October 16, 2025