Dr. Zeller is the creator of the EmPATH (Emergency, Psychiatric, Assessment, Treatment and Healing) model. He is also the Vice President of Acute Psychiatry for Vituity where he is responsible for overall strategy and business development of the practice. He is Past-President of both the American Association for Emergency Psychiatry and the National Coalition on Psychiatric Emergencies, and currently serves as a professor at two medical schools. He was formerly Chief, Psychiatric Emergency Services for Oakland, CA, where he developed the blueprint for improving emergency psychiatric services known as the “Alameda Model”.
He has authored multiple textbooks, book chapters and peer-reviewed articles, lectures internationally as a keynote speaker, and is known as the co-inventor of On-Demand Emergency Telepsychiatry. He led Project BETA (Best Practices in the Evaluation and Treatment of Agitation), which has revolutionized the care approach for agitation around the world. He was awarded the 2015 USA Doctor of the Year by the National Council for Behavioral Health, the 2019 Ritz E. Heerman Memorial Award for improving healthcare for all Californians by the California Hospital Association, and in 2020 was named one of the “Ten Most Influential People in Healthcare Design” by Healthcare Design Magazine.
Over the past 10 years, Dr. Zeller has consulted over 200 hospitals and state associations regarding behavioral health projects. His focus is advocating for providing timely, targeted and optimal crisis care in a therapeutic environment. This work has evolved into creating sustainable psychiatric emergency care in coalition with hospital systems, county amenities and state associations. His leadership is helping to improve and reimagine emergency care worldwide for psychiatric patients, which allows general emergency departments to focus on providing better care for all.