3. Nurture Community Partnerships
When it comes to innovating care delivery, your greatest resources are likely right in front of you. Front-line providers are well-positioned to understand the community’s needs and where the gaps are. They can often see solutions to the problems that keep executives awake at night.
The connection between clinicians and patients is strengthened even further when our clinical workforce reflects the community we serve. This is why it’s important to hire locally when possible. While representation alone won’t end health disparities, research suggests that patients achieve better outcomes when seeing physicians who look like them.
4. Answer the Leadership Call
The equity movement recognizes that everyone deserves the opportunity to achieve optimal health, regardless of race, ethnicity, gender, socioeconomic status, and other social determinants. A big part of our role as healthcare leaders is to lead this change, from advocating for fair policies to creating change within our organizations. By keeping health equity front and center, we help to promote dignity and quality of life for every patient.
5. Meet Patient Needs
Fundamentally, our healthcare system needs to find ways to deliver care how, when, and where patients want it. At Vituity, we call this concept "Health In Place," and it’s at the center of our strategy and decision-making.
Unlike other current delivery models, Health In Place strives to meet patients’ care preferences. This means serving some patients virtually, seeing others in hospitals and medical offices, and others in their homes and communities.
To ensure truly equitable care, we need to maintain open communication with our patients and communities. We must also keep our organizations agile and capable of responding to this feedback.